Privacy Policy

1. Introduction

Tapchip Investments Private Limited t/a BTC HOLDINGS ("BTC HOLDINGS", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect personal data when you interact with our website, subsidiaries, or digital services in Zimbabwe, South Africa, Zambia, and other regions.

2. Information We Collect

We may collect:

• Personal details such as your name, phone number, email, or address when you contact us.
• Business information such as company name, role, or project interests when you engage our portfolio divisions.
• Technical information (browser type, IP address, cookies) to improve website performance.

3. How We Use Your Information

We use personal data to:

• Respond to inquiries or provide requested services.
• Process business relationships, quotations, or project documentation.
• Improve our website, communication, and service offerings.
• Comply with legal, financial, or regulatory obligations.

4. Data Sharing and Transfers

BTC HOLDINGS may share information only with:

• Subsidiaries and portfolio companies (BTC Technologies, BTC Construction, BTC Cars & Logistics, Classic Traders ZW).
• Professional advisers, auditors, or service providers under confidentiality.
• Regulators or authorities when required by law.

Cross-border data transfers are handled with appropriate safeguards consistent with GDPR and regional data protection frameworks.

5. Data Security

We maintain administrative, technical, and physical safeguards to protect your data against loss, misuse, or unauthorized access.

6. Data Retention

Personal information is retained only as long as necessary to fulfill the purposes stated above or as required by law.

7. Your Rights

You have the right to:

• Access and correct your personal data.
• Request deletion or restriction of processing.
• Withdraw consent for marketing communications.

Requests may be made via privacy@btcholdings.africa

8. Cookies

Our website may use cookies or analytics tools to enhance browsing experience. You may disable cookies in your browser settings, though some functions may be limited.

9. Third-Party Links

Our website may contain links to partner or affiliate sites. We are not responsible for the privacy practices of external websites.

10. Updates to this Policy

We may revise this Privacy Policy periodically. The latest version will always be available on our website.